Your-Licence-Key-Here Information we collect when you contact us – Lampeee
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Information we collect when you contact us

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

Email and Contact Form

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Legal basis for processing

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s)

Responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract

Where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Transfer and storage of your information

We use a third party email provider/customer service management tool to store emails and messages you send us. Our third party email provider is Zendesk, Inc. located in the United States. Their privacy policy is available here https://www.zendesk.com/company/customers-partners/privacy-policy/ 

Emails you send us will be stored outside the European Economic Area on our third party email provider’s servers in the United States and other locations based on their sub-processors. For further information please see the section of this privacy policy entitled Transfers of your information outside the European Economic Area.

Mail

If you contact us by mail, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s)

Responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract

Where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).